Shipping & Returns

Shipping Policy

Your orders are usually shipped by DHL. It can also be sent by UPS or FedEx depending on the volume of your order. Food products are supplied and packaged and sent in sterile environments on the day of shipment. Immediately after your cargo leaves, cargo tracking information is sent to your registered email address. Customs duties in the buyer's country belong to the buyer. Your country's customs can tax you a small amount. In case your order arrives damaged, you must share several photos of the damaged package(s) with info@anatolianist.com for creating the statement of loss for property damage A solution to shipping problems related to your order is immediately opened by mail and you are included in this process. For a fast and smooth shopping, we ask you to specify a detailed open address and use the latin alphabet in all forms. We can say that we will do everything we can to ensure that you do not have problems.

Delivery time
Europe: 1 to 2 working days
America & Canada: 2 to 3 working days
Latin America: 3 to 4 working days
Middle East: 3 to 4 working days
Far East: 2 to 3 working days
Your order is prepared within 1-2 business days after Bank confirmation.

Shipping Cost

 

Purchase Amount, between;

 

$1 - $24.90 :       $16.90

$25 - $74.90 :    $ 9.90

$75 - $ .....  :        FREE

Return & Exchange Policy

Return and Exchange Policy
In case of being unsatisfied with the product you purchased, you can request a refund or exchange by contacting info@anatolianist.com within 14 days for the product that is salable. Return or exchange the product must be sent with the contracted cargo company. For return and exchange requests, the cost of cargo belongs to the customer. The purpose of shipping the product to be returned must be notified to the shipping company as a return or exchange. Otherwise, customs clearance can be done. Refund is made within two working days after the product arrives at us. Due to international banking transactions, it may take 1-7 business days for your money to be returned to your account. Because of periodic campaigns, You do not need to return your gift if a small gift was sent with your order that you want to return. It makes us happy that it remains a little souvenir from us :)